Complaints
Draft — the final wording of this document is being prepared with legal counsel. Please check back before ordering.
Last updated: July 2026 · draft under legal review
How to file a complaint
- Email us with your order number
- Describe the issue and add photos if relevant
- We will confirm receipt and propose a solution
Resolution
We aim to resolve complaints quickly and fairly, in line with applicable consumer law.
Note
Placeholder — final wording and statutory deadlines under legal review.