Returns & withdrawal
Draft — the final wording of this document is being prepared with legal counsel. Please check back before ordering.
Last updated: July 2026 · draft under legal review
Personalised artwork
Your artwork is custom-made to your idea. For such personalised goods, the standard 14-day right of withdrawal for distance sales generally does not apply.
If something is wrong
Your statutory rights for defective goods remain. If the delivered artwork has a genuine defect or was damaged in transit, contact us and we will make it right — repair, reprint or refund as appropriate.
How to reach us
Email us via the Contact page with your order number and a photo of the issue.
Note
Placeholder — final wording under legal review.